Terms of Service

1. Acceptance of Terms

By creating an account or using CarFleex ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. The Service

CarFleex is a car rental management platform that helps rental businesses manage vehicles, customers, rentals, reservations, online booking requests, staff, and accounting. The Service is provided on an "as is" and "as available" basis.

3. Accounts

You are responsible for safeguarding your password and for any activity under your account. Notify us immediately of any unauthorized use. We are not liable for losses resulting from your failure to keep credentials secure.

4. Subscriptions and Payments

CarFleex offers a Free plan and paid Plus and Pro plans. Plus and Pro are purchased, changed, and cancelled only through the CarFleex Android app, using Google Play Billing. Payment is charged to your Google Play account, and Google Play accepts GCash as a payment method in the Philippines. The web portal shows your current plan, usage, and status, but does not sell subscriptions or accept payment.

A subscription automatically renews at the end of each billing period unless you cancel it in Google Play. When you cancel, your plan stays active until the end of the period you already paid for. Deleting your CarFleex account does not cancel a Google Play subscription; cancel it separately in Google Play.

Some accounts hold access from a plan purchased before this change, through GCash payment approved by CarFleex staff. That access continues until its paid period ends, as shown on the Plan & Usage page.

Prices are set in Google Play Console and may vary by country. We reserve the right to change pricing with reasonable notice. Charges made through Google Play are handled under Google Play's own refund policy; we do not process refunds directly.

5. Your Content

You retain ownership of the data you submit to the Service (vehicles, customers, rentals, photos, etc.). You grant us a limited license to store and process this content solely to operate the Service for you.

You are responsible for the accuracy and legality of the data you upload, including any photos of customer documents (driver's licenses, IDs). You confirm that you have permission from the relevant individuals to store this information.

6. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes
• Attempt to gain unauthorized access to other accounts or our systems
• Reverse engineer, scrape, or interfere with the operation of the Service
• Upload malware, illegal content, or content that infringes others' rights

7. Service Availability

We aim for high availability but do not guarantee uninterrupted access. Maintenance, updates, and external factors may cause downtime. We are not liable for losses caused by service interruption.

8. Termination

You may cancel your subscription at any time through the CarFleex web portal. We may suspend or terminate accounts that violate these Terms. After termination, your data may be deleted after a reasonable retention period.

9. Limitation of Liability

To the maximum extent permitted by law, CarFleex and its operator are not liable for indirect, incidental, or consequential damages arising from use of the Service. Our total liability for any claim shall not exceed the amount you paid in the 12 months preceding the claim.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Email lonpdzon@gmail.com.