Delete Your CarFleex Account

This page explains how to request deletion of your CarFleex account (developer: Dizon Labs) and the data associated with it. You can delete your account directly from the app, or request deletion by email if you are unable to sign in.

Option 1 — Delete from the app

1. Open the CarFleex app and sign in as the account owner.
2. Go to More → Profile.
3. Scroll to Delete Account and tap Delete My Account.
4. Type delete to confirm, then tap Delete Permanently.

Deletion is immediate and permanent — there is no grace period and the action cannot be undone. Only the account owner can delete the account.

Option 2 — Request deletion by email

If you cannot access your account, email lonpdzon@gmail.com from the email address registered to your account and ask us to delete it. To verify ownership we may ask you to confirm details associated with the account. We action verified requests within 30 days.

Delete specific data without deleting your account

You don't have to delete your whole account to remove data. From within the app you can permanently delete individual records while keeping your account active:

• Open a customer, vehicle, rental, reservation, or staff record in the app.
• Tap the delete option for that record and confirm.
• The selected record and its uploaded photos are permanently removed.

If you would like us to delete a specific subset of your data on your behalf, email lonpdzon@gmail.com from your registered email address and describe what you want removed. We action verified requests within 30 days.

What is deleted when you delete your account

When your account is deleted, we permanently remove all data associated with it, including:

• Your account profile (name, email, password, business details)
• All customer records you created, including uploaded ID and document photos
• All vehicles, rentals, reservations, and their uploaded photos
• All online booking requests your customers sent you, including their names, Google email addresses, phone numbers, and notes
• Maintenance, expense, accounting, and staff records
• Subscription and access records tied to your account

What may be retained

We may retain a limited set of records where required for legal, tax, fraud-prevention, or dispute-resolution purposes (for example, billing records). Such records are kept only for as long as the law requires and are then deleted. Routine encrypted backups are purged on their normal rotation cycle.

Questions

For any questions about account or data deletion, contact lonpdzon@gmail.com.